How to Track a Shop & Delivery Order
Shop & Delivery orders include time in the store. This video shows how each stage is tracked, and when mileage is paused or running.
Step by step
1. Start Shop & Delivery
On the Trips screen, choose the platform, select Shop & Delivery, and tap Start Order Tracking. If you're already at the store, mileage stays paused.
2. Start shopping
While Waiting for Order, tap Start Shopping when you begin.
3. Finish shopping and load
Tap Finished Shopping, load the order, then tap Start Driving to Customer.
4. Drive to the customer
Driving miles increase while you deliver. Tap Arrived at Customer when you get there.
5. Finish the order and choose what's next
Tap Finish Order. Under “How did this order end?” choose Complete Order (or Order Canceled if the customer or platform canceled), then choose your next step.
About the numbers in the video
- Wait, shopping and mileage figures on the step labels are demo examples.