Billing Questions

Common questions about receipts, cards, and charges.

By TRUE Driver Profit Team · Last updated July 10, 2026 · 1 min read

Billing is handled by Paddle, our payment provider and Merchant of Record, and this article covers the questions drivers ask most.

Am I being charged?

No. Paid plans are not open yet, so no one is being charged. A Free account requires no card, and Pro will be $5.99 per month when paid plans open. Members who joined with a Pro access code have 3 months of Pro at no cost.

Where do I see my plan?

  1. Sign in to TRUE Driver Profit.
  2. Open Profile → Membership.
  3. Review the plan status shown there.

Receipts

When paid plans are active, receipts are emailed by Paddle to the address on your account. Keep the email address in Profile current so receipts reach you. You can also view your orders and manage billing anytime by choosing "Manage subscription" on the Membership page, which opens the Paddle billing portal.

Still stuck

Tap Feedback in the app, or email support@truedriverprofit.com, and include the email address on your account.

Never send card numbers by email. Support never needs them.

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