Refund Policy
When refunds are issued and how to request one.
By TRUE Driver Profit Team · Last updated July 10, 2026 · 1 min read
This is a summary of how refunds work. The full terms are on the Refunds page of the TRUE Driver Profit website.
The short version
- TRUE Driver Profit offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your first paid charge, no questions asked.
- The 30 days run from the date of your first paid charge.
- Free accounts are never charged. Paid plans are not open yet, so no one is being charged today.
- Cancelling a subscription is not the same as requesting a refund — cancelling stops future charges, while a refund returns money for a recent charge.
How to request a refund
- Visit paddle.net and look up your order using the email you used at checkout, or
- Email support@truedriverprofit.com from the address on your account with the date and amount of the charge, and we will help arrange the refund with Paddle.
Refunds are processed by Paddle, our payment provider and Merchant of Record. We usually reply within one business day.
Read the Refunds page on the website for the terms that apply to your charge.
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