Sync Issues

When an order or expense you saved is not showing up.

By TRUE Driver Profit Team · Last updated July 10, 2026 · 1 min read

Your orders and expenses are saved to your account, not just your phone, so the same records appear anywhere you sign in.

If something you saved is not showing

  1. Check your connection — entries need a network to reach your account.
  2. Pull to refresh or reload the page.
  3. Confirm you are signed in to the correct account.
  4. Close and reopen the app.
  5. Check History with your search box cleared, in case a filter is hiding it.

Working with a weak signal

If you were offline when you saved, reconnect and reopen the app so the entry can finish saving. Avoid re-entering the same order twice — check History first.

Duplicated an entry while retrying? Delete the extra one from History so your totals stay correct.

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